The Imperial Hotel Fort William - all you need to plan you stay with us

On line help and concierge at The Imperial Hotel Fort William

For concierge specific to the business traveller, view and download here

Acessibility
There is level access to the hotel and all public areas are fully acessible.

Business services and internet access: 
Free WiFi internet access is available throughout the hotel, including in all guest rooms, and guest rooms also have data ports. Fax and photocopying services are also available (at a charge)

Cancellation Policy
Standard Cancellation Policy: 12.00pm on the day of arrival, With the exception of pre paid non refundable bookings

Car parking
Free onsite car parking for up to 50 cars

Check in and out
Check in 2.00pm 
Check out 11.00am
Early check in and check out is available on request. A supplement may be charged. Express chack in and out is available.

Children and families 
A limited number of family rooms are available
Children age 12 and under sleep and eat breakfast free when sharing a family room with 1 paying adult
Children over the age of 12 are charged a supplement of £35.00 per child for bed and breakfast if not occupying a designated family room 
Cots and high chairs are available free of charge
Children’s menu

Currency and credit cards accepted 
The hotel accepts payments made by cash (Sterling only), and most major credit/debit cards (Visa, MasterCard, Maestro, Delta, Solo, American Express). The hotel is unable to accept personal or travellers cheques

Advance payment may be made by any of the aforementioned methods or by bank transfer. Please contact the hotel finance department for details

Disabled 
The hotel has a level access. two of our ground floor bedroom are disable friendly rooms and the public areas are all accessible

Meals
Breakfast is served from 0730 until 0930 daily
Meals and snacks ar available in the Library Bar 1200--2300 daily
Dinner is served in the Blue Restaurant 1800 - 2030 daily

Online payments
Credit/Debit cards are accepted as a form of guarantee and payment online

Pets 
We do not allow any pets, only guide dogs are permitted in the hotel.

Service charge:
There is no service charge. Gratuities are at the customer's discretion

Smoking policy
The Imperial Hotel Fort William is committed to providing its guests and associates with a smoke free environment. All bedrooms, public areas and functions rooms are non smoking

Special diets: 
The hotel caters for just about any special diet, but advance notice is preferred. Vegetarian options are available at all times in the restaurant

Special occasions: 
If you're celebrating during your stay, we can help make it memorable. Reception are happy to assist with arranging any of the following, to make you stay extra special - champagne, chocolates, flowers and celebration cakes